Brands that we increased profits for:

mane
cleens
threadbare
the lejoux
spacegoods
sutsu
novu
novu
novu
novu
novu

Why Listen To Us?

Data-Driven Strategy

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Unrivalled Creative Offering

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Global Ad Management

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Results-Oriented Campaigns

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Data-Driven Strategy

Every move we make is grounded in data. We analyse trends, consumer behaviour, and market performance to craft strategies that deliver results.

Unrivalled Creative Offering

Get access to 60 top-tier creatives each month—across all formats and types—at no extra cost. Every creative piece we produce is guided by data, ensuring maximum impact.

Global Ad Management

Managing over £20 million in ad spend annually, we have the experience and insight to keep your brand at the cutting edge of market trends.

Results-Oriented Campaigns

With over £150 million in sales driven annually, we know what works. Our campaigns are designed to convert, leveraging our extensive market knowledge.

Click the link below to explore how our data-driven approach and creative offerings have led to remarkable outcomes for our clients, scaling to 8 figures and beyond.

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Introduction

Sutsu got in touch with us back in 2021 as they were in need of a secure paid ads strategy to ensure and maintain healthy growth. They had previously been running several ad-hoc ads on Facebook but had not been seeing the results that they were looking for.

In short, a brand seeing sustainable growth year-on-year, testament to a committed, bulletproof paid ads strategy that places scaling efficiency and consistent testing at its core.

After just 5 months of working together, we saw a 58% increase in online conversion rate which also resulted in an aggressive increase in revenue by the end of 2021.

We have continued to see huge growth YoY and have been able to scale massively. In the last 18 months alone, we’ve seen sales increase by 98% and store sessions by 180%, with the average order value increasing by 34%.

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Pain Points

As previously mentioned, Sutsu came to us with an inconsistent paid social strategy that consisted of ad-hoc Facebook ads. Although this could lead to some conversions, the lack of strategy makes it very difficult to build on winning ads and see the same results.

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Creative Challenges:

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    Testing fewer than 20 creatives per month.

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    Creatives failed to highlight the USP of UK-based design and delivery.

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    Videos were slow and unengaging, failing to showcase the brand’s stunning designs.

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    There was a lack of emotional appeal in the ads, with too much focus on the product itself.

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    The creative mix was limited, relying only on static images, with no video content in the account.

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    No established process for testing different creative angles and concepts.

  • Inconsistent creative flow: Initially, Sutsu relied heavily on ad hoc campaigns, with little focus on a steady stream of fresh content, making it difficult to maintain consistent engagement across channels.
  • Lack of diverse creative testing: Early campaigns used limited creative variations, restricting the ability to test and optimise for different audiences and platforms.
  • Unclear brand positioning in creatives: Creatives didn’t effectively communicate Sutsu’s core values around sustainability and eco-friendly fashion, limiting their impact on brand perception.
  • Over-reliance on static product shots: The focus on static imagery missed opportunities to use dynamic lifestyle visuals that better connected with Sutsu's environmentally conscious audience.
  • Minimal video content: Early campaigns lacked engaging video formats, resulting in lower viewer retention and less impact compared to competitors utilising dynamic video storytelling.

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Ad Account Challenges:

  • Inconsistent campaign structure: Ad hoc campaigns with no consistent strategy led to overlapping audiences and inefficient spending, making it hard to scale results effectively.
  • Limited creative diversity: A lack of fresh creative assets restricted the ability to test and optimise ads, resulting in missed opportunities to engage different customer segments.
  • Over-reporting of results due to an inefficient optimization window, leading to misleading performance insights.
  • Budget spread too thin: Resources were stretched across too many campaigns, starving the algorithm of the data it needed to optimise effectively.
  • Over-reliance on retargeting: Focus on retargeting without sufficient new customer acquisition limited growth, especially in a competitive space like sustainable fashion.
  • High CPAs from limited creative testing: The ad account experienced higher-than-expected CPAs due to a lack of creative variation, stalling scalability and profitability.

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How Did We Fix It?

We began by aligning on key business metrics:

MER

Marketing efficiency ratio

CAC

Customer acquisition costs

NCAC

New Customer acquisition costs

NC / RC

New Customers vs Returning Customers

AOV

Average order value

CVR

Conversion rate

Understanding these metrics allowed us to pinpoint the issues and determine where to focus our efforts.

Sutsu initially approached us with an inconsistent paid social strategy, relying on ad-hoc Facebook ads. While this led to some conversions, the lack of structure made it difficult to build on successful ads and achieve consistent results.

Since partnering with Sutsu, we’ve prioritised a growth-focused scaling strategy while continuously testing new concepts and creative angles. Initially limited to the UK market, our successful UK targeting allowed us to expand ad campaigns into the EU in April 2023.

With a long-term growth strategy across both ad accounts, Sutsu has seen impressive progress over the past three years. Expanding into womenswear and launching new product lines has created even more opportunities for testing, scaling, and reaching new audiences—setting the stage for continued growth.

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The Next Steps:

Creative Strategy:

  • Our in-house creative team began delivering 60 new creatives per month for Sutsu.
  • We placed a strong emphasis on the key USP— a sustainable, progressive fashion brand.
  • Our creative strategist scripted and sourced UGC (user-generated content) to amplify these USPs.
  • We focused on promoting high-margin products, allowing for a higher NCPA (New Customer Acquisition Price) within the ad account.
  • We introduced new copy alongside the increased creative volume to ensure alignment between visuals and messaging.
  • Multiple mood boards were created to guide their future shoots, ensuring their content aligned with our creative vision.

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Ad Account Strategy:

  • We set up a Testing/Scaling campaign structure to minimise wastage when introducing new ads.
  • The entire ad account was shifted to a Cost Cap setup, instructing the machine to find sales at our target CPA and no higher.
  • Using Cost Caps also reduced wastage and gave us another lever to pull when we found winning creatives to scale.
  • We changed the optimisation window to a click-only attribution model, forcing the machine to work harder to generate sales.
  • A creative feedback loop was implemented to ensure continual improvement in the quality and performance of our ads, week by week.
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What Sets Us Apart?

Consolidation is Crucial

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Cost Control

Focus on Click-Based Outcomes

Creative is Always King (or Queen!)

Trust the Machine

Unit Economics

Consolidation is Crucial

Running too many campaigns can lead to overlap, and overlap often results in over-reporting. Over-reporting skews your data and leads to poor decision-making, particularly if you're still relying on a 7-day click and 1-day view attribution model. To maintain clarity, it's essential to streamline your campaigns and avoid unnecessary complexity.

Cost Control

By applying cost controls to your ad account, you can direct the algorithm to deliver the CPA you need. When testing new creatives, Meta uses its forecasting tools to predict expected CTR (eCTR) and conversion rate (eCVR) before entering the auction. If the system predicts that the creative won't hit the required CPA, it simply won't spend any budget. No spend means no wasted resources, which ultimately preserves margin—a crucial factor for any emerging brand. More margin = more growth potential.

Focus on Click-Based Outcomes

Ensure your account is optimising for click-based outcomes only. Avoid relying on view-based conversions, as these sales aren't truly incremental and don't provide genuine value. Their only impact is inflating your ROAS, making it seem more impressive than it really is. This is precisely why your advertising platforms like Google and Meta might report higher sales figures than your backend system does. The key to an accurate understanding of your campaign's performance lies in focusing on outcomes driven by genuine engagement, not passive views.

Creative is Always King (or Queen!)

Creative is the cornerstone of success. You must be continuously testing multiple ads weekly in your ad account. Think of it in simple terms: approximately 96% of your ads will either underperform or receive little to no spend. The quicker you can test 100 ads, the quicker you'll discover the 4 that deliver strong returns. Constant testing isn't a luxury—it's a necessity in today’s competitive landscape.

Trust the Machine

Stop trying to outsmart Meta’s algorithm, which processes more data daily than any other platform in the world. Meta has insights beyond what any human can access, and in most cases, it knows best. Sometimes this means putting your ego aside—forcing spend on underperforming ads, pushing for fake engagement, or overly retargeting can hurt your results more than help. Let the machine do what it’s designed to do, and you'll avoid creating unnecessary challenges for yourself.

Unit Economics

We prioritise a deep understanding of your Unit Economics during onboarding. We analyse your product margins, identify your most profitable lines, and set clear north star metrics. This gives us a clear path to hitting your goals. Many brands rely on vague figures, leading to poor decision-making. By grounding our strategy in precise data, we make informed, confident decisions that optimise your ad spend and drive sustainable growth. With a firm grasp on your Unit Economics, we focus on the right products, set achievable targets, and build campaigns for long-term success.

The Outcome

Sutsu has seen truly exponential growth over the past 3 years. Our partnership with them has allowed the brand to more effectively stand out in their market, grow their product offering and attract an ever-growing influx of new and returning customers.

It’s a testament to a growth-oriented paid marketing strategy that works, across both testing and scaling efforts, consistently tapping into new opportunities to connect with the target audience and grow brand reach. We cannot wait to see what the remainder of 2024 looks like for Sutsu.

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The Outcome check 1

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Total sales up by
98%
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Orders up by
47%
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Store sessions up by
180%

Testimonials

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